Serbos Furs

House of Platinum Furs


Shipping & Returns


Shipping Information

We have a processing period of 1-2 business days from the time of your order (not including weekends and/or holidays) as your items must be hand-crafted. 

If your order contains an article of clothing (jacket, vest, etc.) please be aware that these items are made to order. If we do not have the item in stock we have to make the piece from scratch, which extends the processing period to a minimum of two weeks. If you want to check if we have the item in stock, you may call us or fill out our form and select "Question About a Product" as the category. Our phone number and contact form may be found on our Contact Us page and select.

If you order on Monday-Thursday we ship the order within one to two days. If you order on a Friday, Saturday or Sunday your item will ship on Monday or Tuesday. 

Ground — $6 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

If you are placing an order with multiple items, each additional item will add $1 to the shipping fee.

 

Returns & Exchanges

In order to make a return or exchange, you must contact us directly. To do so, please contact us on our Contact Us page and select "Return & Exchanges" as the category. Since each item is made to order, returns or exchanges can not be guaranteed.